This Privacy Policy describes how JKB Medical ("we," "us," or "our") collects, uses, and discloses your information when you visit our website, use our services, or interact with us. We are committed to protecting your personal data and respecting your privacy in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable.

1. Information We Collect

We collect various types of information to provide and improve our services to you. This information can be categorized as follows:

1.1. Personal Data You Provide to Us

This includes information you voluntarily provide when you interact with our website or services, such as when you fill out a contact form, request a consultation, subscribe to our newsletter, or communicate with us directly. This may include:

  • Contact Information: Name, email address, phone number, practice name, and physical address.
  • Professional Information: Practice type, approximate monthly claims volume, and services of interest.
  • Communication Data: Any information you provide in your messages to us.

1.2. Data Collected Automatically

When you visit our website, we may automatically collect certain information about your device and browsing activity. This data helps us understand how our website is used and improve your experience. This may include:

  • Log Data: Your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
  • Usage Data: Information about how you interact with our website, such as the features you use, the content you view, and the time spent on pages.
  • Device Information: Information about the device you use to access our website, including hardware model, operating system, and unique device identifiers.

1.3. Information from Third Parties

We may receive information about you from third-party services, such as analytics providers (e.g., Google Analytics) or marketing partners, to help us understand user behavior and improve our marketing efforts. This data is typically aggregated and anonymized.

2. How We Use Your Information

We use the information we collect for various purposes, primarily to provide, maintain, and improve our services, and to communicate with you. Specific uses include:

  • To Provide and Maintain Our Services: To operate our website, process your requests for consultations or information, and deliver the services you have requested.
  • To Improve and Personalize Our Services: To understand how users interact with our website, analyze trends, and develop new features or services. This includes using data for research and development.
  • To Communicate with You: To respond to your inquiries, send you administrative notifications, updates about our services, and marketing communications (if you have opted in).
  • For Marketing and Advertising: To deliver targeted advertisements and promotional messages that may be of interest to you, based on your preferences and interactions with our website.
  • For Security and Fraud Prevention: To protect our website and services from unauthorized access, fraud, and other illegal activities.
  • To Comply with Legal Obligations: To meet our legal and regulatory requirements, including responding to lawful requests from public authorities.

3. How We Share Your Information

We do not sell your personal data to third parties. We may share your information with third parties only in the following limited circumstances:

  • Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as website hosting, data analysis, email delivery, marketing assistance, and customer service. These service providers are obligated to protect your information and use it only for the purposes for which it was provided.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal data.
  • Legal Requirements and Law Enforcement: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

4. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption: Use of SSL/TLS encryption for data transmission.
  • Access Controls: Restricting access to personal data to authorized personnel only.
  • Regular Audits: Conducting regular security audits and assessments.
  • HIPAA Compliance: All our services and data handling practices are designed to be HIPAA-compliant, ensuring the highest standards of protection for sensitive health information.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data. These may include:

  • Right to Access: The right to request copies of your personal data.
  • Right to Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure: The right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object to Processing: The right to object to our processing of your personal data, under certain conditions.
  • Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • Right to Withdraw Consent: If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided below.

6. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the Privacy Policy of every site you visit.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise your data protection rights, please contact us:

  • By Email: info@jkbmedical.com
  • By Phone: (555) 123-4567
  • By Mail: JKB Medical, [Your Company Address Here]

Last Updated: July 18, 2025